Update on Shipping and Orders During the COVID-19 Pandemic
To all of our supporters,
First things first: your health and safety is the most important thing to our company at this time! We are continuing to fulfill orders as quickly and safely as we can, but we need your continued support as we work around the every day hurdles of operating a small business during a global pandemic. Your understanding is so appreciated at this time.
The reality is that many of our supply chains are not operating like they once were and we’re not able to always get the raw materials we need to make the products you order. With that in mind, we will do our best to make whatever substitutions necessary to keep creating and delivering the skincare essentials you love.
As things continue to get weirder by the day, we hope you’re all staying safe and sane in this difficult time. Because we could all use some good news, we recommend setting aside some time and watching this.
Again, thank you so much for your continued support of small businesses at this time. This is the time to come together as a nation to listen and support each other during this difficult period.
Founder, Undercover Botanicals